Transcription Integrity Specialist PRN

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Transcription Integrity Specialist PRN with Parallon you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

Monitors outsourced transcription vendor activities to ensure contractual service levels are met. Performs clerical activities related to transcription staff and processes transcription HPF/MPF, MEDITECH/MTX and vendor platform workflow queue assignments. 

What you will do in this role: 

• Assists the Transcription Lead in reviewing the quality and turnaround time of external transcription vendor services. 
• Performs daily NMI interface monitoring which includes resolving any errors or rejections to MEDITECH Order Entry reports crossing the gateway between the vendor and MEDITECH and HPF/MPF. 
• Corrects report demographics as needed to ensure all necessary patient data is included on the provider reports. 
• Troubleshoots report distribution processes as needed which includes but is not limited to MEDITECH connections and failed faxes. 
• Reviews multiple times daily the pended/hold queue reports assigned by the vendor to resolve missing ADT data to release to MEDITECH and HPF/MPF. 
• Adds new authors to the vendor system to allow providers to access and dictate. 
• Corrects text, work type, author, and any other report corrections as needed to ensure HPF/ MPF and MEDITECH workflow is not compromised and interface integrity is maintained as well as the accuracy of the medical record prior to reports being authenticated by a provider. 
• Monitors and works MEDITECH and other system interface report rejection queues and edit routines as required. 
• Responds to requests and other inquiries from customers for items such as: correcting account numbers on reports, work types, trending of dictation by provider, etc. 
• Changes priority of job in vendor system and communicates change to vendor’s customer service as well as informing facility of the job priority change. 
• Performs searches for reports not received from external vendors that the provider indicates have been completed but may have been dictated and corrects as identified (HPF missing queue). 
• Performs the identification and/ or remediation of MEDITECH report issues such as cancelled, amended, or edited reports to ensure the integrity of the legal health record. 
• Reviews OE Transactions for the following Invalid Department, Invalid Report, Missing Status, different account number, report ID already used by MRI#, and unable to edit a signed. 
• Common error messages to be reviewed and resolved are: invalid transcriptionist, invalid dictated by field, invalid patient account number, invalid medical record number, duplicate report ID, and duplicate report ID updated with patient identified. 
• Performs missing account number searches in MEDITECH Order Entry to ensure no reports are missed from the patient’s medical record. 
• Promptly reports problems with transcription vendor services or equipment at the hospitals to Transcription Manager. 
• Assists in the review of second signature process to ensure the correct signatures are being placed on the applicable report. 
• Works with HPF Technical Analyst to ensure the user is set up correctly in the User Provider Table and with the transcription vendor to allow for signature and editing by the midlevel prior to authentication by the physician. 
• Works with HPF/MPF Technical Analyst to resolve any errors populating the Signature Exception Queue.  
• Monitors the HPF Text Edited documents queue to ensure issue is resolved. 
• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.” 
• Other duties as assigned. 

What you will need: 

• High school diploma or equivalency preferred 
• Previous Health Information Management experience preferred or equivalent experience in a medical office/facility 
• Previous office experience required 

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

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Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

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"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Transcription Integrity Specialist PRN opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.